Starting from March 21, 2008:
- No more thinking if your Internet reservation might expire,
- No more loosing time going to our sales offices to pay and take your ticket.
With only one visit to our Web site you will be able to:
- select journey according to your needs,
- pay selected journey with Visa or MasterCard,
- get electronic ticket (e-ticket).
All you need is:
- Computer with Internet access,
- Valid email address,
- Valid Visa or MasterCard credit card,
- Valid passport you are going to use for your journey,
- 10 minutes of your time at any time of day (Internet sales office is available 24/7),
- Wish to travel with us.
Dear passengers,
As of March 21, 2008, you will be able to reserve your journey, pay for it with one of two most popular credit cards (Visa or MasterCard) and get e-ticket, all that with one visit to Jat Airways Web site.
Flights that DO NOT support on-line reservations, payment and e-ticketing via Internet
Internet reservations, Interent payment and Internet e-ticketing is not possible on the following flights:
- Flights between Belgrade and Milan marked with "OP", ie flight numbers starting with 8 (Jat Airways marketing flights),
- Flights between Belgrade and Rome marked with "OP", ie flight numbers starting with 8 (Jat Airways marketing flights),
- Flights between Belgrade and Moscow marked with "OP", ie flight numbers starting with 8 (Jat Airways marketing flights).
We are currently implementing e-ticketing option for flights mentioned above with partner airlines, and expect this to be resolved in near future.
On-line payment
On-line payment with your Visa or MasterCard has been realized in cooperation of Jat Airways and Banca Intesa Belgrade according to the highest standards of security and protection of sensitive data.
Additional protection for on-line purchase is available through Verified by Visa and MasterCard Secure Code features. However, this protection is available if you have agreed this option with your credit card issuer.
During process of reservation, on-line payment and e-ticket issuance, all prices are expressed in Serbian Dinar (RSD). If your credit card has been issued outside Republic of Serbia, you will be charged in currency of country of credit card issuer, and conversion from Serbian Dinar to currency of bank issuer will be done according to exchange rate of issuer bank. Slight differences in amount may occur compared with informative prices in EUR shown throughout reservation process.
In our constant efforts to provide our passengers with better service, we will introduce Diners Club and American Express credit card payment possibilities in near future.
Refunds / Reservations changes
If you have to quit your journey before or during your travel, please contact Jat Airways sales office near you to check refund possibilities. If you cannot find Jat Airways sales office near you, please contact Jat Airways E-Commerce department:
Jat Airways E-Commerce
Jat Airways Business Center
e-mail: e-commerce@jat.com
Phone: (+381 11) 20 10 117 / 20 10 154
Please contact Jat Airways sales office near you for reservations changes.
E-Ticket
If on-line payment has been successful, you will receive two email messages:
E-ticket number in both email messages confirms that your journey has been paid for and e-ticket issued.
PLEASE, PRINT BOTH EMAIL MESSAGES AND CARRY THEM THROUGHOUT YOUR JOURNEY. PLEASE, KEEP BOTH EMAIL MESSAGES WITH YOU IF YOU NEED TO CONTACT JAT AIRWAYS SALES OFFICES.
IMPORTANT!!!
It is imperative to enter number of the valid passport you will be using for your journey during on-line reservation process. As you will not have paper ticket any more, passport number entered during reservation process will be used for your identification during check-in procedure.
YOU WILL BE ABLE TO REALIZE YOUR JOURNEY ONLY IF YOU HAVE VALID PASSPORT WITH NUMBER USED FOR YOUR ON-LINE RESERVATION THROUGHOUT YOUR JOURNEY!
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