Insurance
Although it is impossible to avoid all unpredictable situations, offering high-quality service while carrying your consignment is our basic aim.
Should there occur any irregularity during the carriage of cargo, our professional service is ready to help.
Regardless of whether a consignor has insured his/her consignment, JAT accepts liability for the loss or damage of cargo in international and domestic traffic to the amount of about 20.68 EUR per kg.
If the consignor declares a higher value of cargo, with the additional payment of 0.75% on the declared value, indemnification for the damage shall be made for the declared value.
Claims shall be forwarded in the following terms:
- Up to 14 days, in the event of damage or partial loss of consignment;
- Up to 21 days, in the event of delay in delivery;
- Up to 120 days, in the event that the cargo consignment is not delivered.
Contact:
Dragan Dejanović, viši stručni saradnik za robnu prodaju
- Phone: +381 11 2010-115
- e-mail: cargo_sales@jat.com
